Let Us Know What You Think
Your experience is important to us, and we want to hear from you.
Feedback is shared with our teams to allow us to do a better job. CheckUP welcomes all feedback, positive or negative about the service received and/or experience with CheckUP. While we like to receive positive feedback, if we are doing anything that can be improved, we want to know about it.
If a Service Provider, Stakeholder, or Service Recipient is not able or comfortable providing feedback directly to CheckUP, we are happy to accept feedback from an advocate on their behalf.
A copy of the CheckUP Feedback Policy is available by clicking here.
Providing feedback is a simple process. The options include:
- Talk with someone at CheckUP, either in person at our office which is located at Level 2, 55 Russell Street, South Brisbane or phone 07 3105 8300 OR
- Put your feedback in writing and mail it to:- CheckUP Australia, PO Box 3205, South Brisbane QLD 4101 OR
- Complete the online form below. However, if your feedback is in relation to an Outreach Health Service please click here to access the Patient Feedback Form.
If we did not meet your expectations, we will contact you to talk over your concerns.