The CheckUP Outreach Forum

We would like to thank Aunty Carol, our keynote speakers; Alison Verhoeven and Margaret Banks, presenters and delegates for attending the CheckUP Outreach Forum. Feedback from the event so far has been overwhelmingly positive.

Video recordings from the day can be viewed here.

Please find below a list of the presentations from the day

Keynote speakers

Ms Alison Verhoeven, Chief Executive, Australian Healthcare and Hospitals Association - Flipping the coin: From low value to high value care

Ms Margaret Banks, Director, Australian Commission on Safety and Quality in Health Care - Primary Health Care Standards and what accreditation may look like

Masterclass presentations

Marcia Hakendorf - Clinical Governance made easy for Rural and Remote health providers and organisations - Coming soon

Scott Ames - Responding to Complaints:  Dealing with Social Media, Investigations, Disciplinary Proceedings and Court Action

Dennis Conlon and Chrisdell McLaren - Clinical and Cultural Governance – what does it look like for organisation and staff delivering services for Aboriginal and Torres Strait Islander people? - Coming soon

Bennet Aladin and Tracey Johnson - What does Quality improvement look like for Outreach Service Providers? 

Concurrent presentations

Clinical Governance

Justin Welfare - Leadership potential – Your untapped secret weapon

Suzie Lewis - Clinical governance matters for non-clinical services

Kelly Gleeson - Closing the Loop on Incident Management

Leanne Connors - A holistic method of excellence in Clinical Governance

Consumer and Patient

Danielle Harrop - An Innovative Urban Outreach Model - Delivering cardiac care at the right place and time for Aboriginal and Torres Strait Islander patients

Candice Crawford & Fiona Glendinning - A patient centred care approach to mental health service delivery in rural communities

Monique Belousoff - Reconciliation Action Plan - the challenge of embedding change across an organisation

Rachael Smith - Regional Rural and Remote Abortion Access Program - addressing abortion access inequity in Queensland


Maria Ronan - Nurses understanding of Health Literacy within Children’s Health Queensland

Madisen Ecker - Helping the Helpers – person centred care starts with empowered health & wellness professionals

Tamsin Mahoney - Clinical Governance: Implementation of a best practice delegation model

Suzie Lewis - Assessing staff performance using key behaviours indicators

Clinical effectiveness, safety and risk management

Rhonda Fleming - Health Care Homes in Remote Australia - “Fact or Fiction“ an approach in Outback Queensland - Coming soon

Hannah Dawes - Partnerships – a story of collaboration to improve health outcomes for remote communities- Coming soon

Lisa Penrose-Herbert & Cameron Leon - All Eyes on Normanton- clear, integrated referral pathways assist to ‘Close the Gap in Vision’

Ruth Taylor & Amanda Mather - Improving outcomes for Aboriginal & Torres Strait Islander children through better ear health - a collaborative project between NCACCH and Hear & Say