Meet our team: Susan Dixon-Grover

“No two days are the same,” says Susan Dixon-Grover about her role as Team Leader – Outreach. And, that’s saying something, as SDG has been working in outreach for nearly eight years.

Based out of CheckUP’s Townsville office, SDG as she’s fondly known to the team, has worked in the health sector for over 20 years.

Having started her career as a medical scientist and health projects manager, she also has experience in workforce planning, health service planning, and quality assurance and improvement, working across most states in Australia, as well as overseas.

Learn more about SDG and the work she engages in at CheckUP by reading the below Q&A.

When did you commence your role?

I commenced as an Outreach Regional Coordinator in January 2014 and was hosted by the then Townsville-Mackay Medicare Local, before going on to be hosted by QAIHC for several years. I commenced with CheckUP as a direct employee in 2017, so have been with outreach for nearly eight years. This is the longest I have been able to stay in a role, due to the fact we were a defence family and moved every couple of years. 

What does a typical day look like for you?

No two days are the same and I know that sounds corny, but they really aren’t. Outreach is an agile environment; we need to adapt to changes rapidly to address health needs and priorities. 

What aspect of your role do you enjoy the most?

I enjoy working with a diverse range of stakeholders, with different backgrounds, experiences, and stories to tell. It’s amazing the resilience and positivity of people in rural and remote areas, and you can’t help but be energised by it.

What are three words you would use to describe CheckUP?

I love working at CheckUP, as it is:

  • Supportive
  • Flexible
  • Progressive

What activities do you enjoy when you’re not working?

I love to read, swim/dive in the ocean, and when I can go fishing and spearfishing. 

Susan Dixon-Grover and Susan Greenbank.